Power, Motors and Pumps Pty Ltd, trading as Phase Change Converters, is committed to making this website accessible and usable for as many people as reasonably possible, including people with disability.
Last reviewed: 30 September 2026
OUR APPROACH
We aim to follow recognised accessibility principles, including relevant guidance from the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably practicable.
Accessibility is an ongoing process. Although we aim to provide an accessible experience, we do not claim that every page, document or third-party feature currently conforms fully to WCAG 2.1 Level AA.
ACCESSIBILITY FEATURES
In maintaining and improving this website, we aim to provide:
• Clear headings and page structure
• Readable text and appropriate colour contrast
• Meaningful descriptions for important images
• Descriptive links and buttons
• Content that can be enlarged using common browser controls
• Navigation that is clear and consistent
• Content that avoids unnecessary flashing or rapidly moving elements
• Compatibility with current versions of commonly used browsers and devices
KNOWN LIMITATIONS
Some content or functions may not yet be fully accessible. Possible limitations include:
• Older PDF files or documents
• Older videos that do not contain captions or transcripts
• Embedded videos and other third-party content
• Payment, mapping, analytics or other third-party services
• Images added before suitable alternative text was provided
• Features or templates controlled by our website platform
We will review reported issues and make reasonable improvements where practicable.
THIRD-PARTY SERVICES
Some website functions may be provided by external services, including SITE123, Stripe, Google, Meta and embedded video platforms. These services are operated independently, and their accessibility may be outside our direct control.
REQUESTING ASSISTANCE OR AN ALTERNATIVE FORMAT
If you have difficulty using this website or accessing particular information, please contact us. Where reasonably possible, we will help you access the information or provide it in another suitable format.
REPORTING AN ACCESSIBILITY ISSUE
Accessibility enquiries and feedback can be sent to:
Power, Motors and Pumps Pty Ltd
Trading as Phase Change Converters
Email: info@phasechanger.com.au
When reporting an issue, it is helpful to include:
• The page address or description of the affected content
• A brief explanation of the difficulty encountered
• The device and browser being used
• Any assistive technology involved
• Your preferred way for us to respond
We will acknowledge and consider accessibility feedback within a reasonable period and will endeavour to resolve practical issues where reasonably possible.
CHANGES TO THIS STATEMENT
We may update this Accessibility Statement as the website, its content or available accessibility features change. The latest version will be published on this page.
